Privacy

 

Who we are: OnKoala (“we”, “us”) is a community website for sharing and rating koala photos, videos, and stories.

Website: https://www.onkoala.com

What information we collect: Depending on how you use the site, we may collect:

Account information (if you register)

  • Username, email address, and any profile details you choose to add.

Content you submit

  • Photos/images you upload, post titles/descriptions, and any other content you choose to provide.
  • If you upload images, be aware images can sometimes include embedded metadata (like location data) depending on your device settings.

Community activity

  • Ratings/votes, comments (if enabled), and moderation/report information (if you report content or content is reported).

Technical and usage data

  • IP address, browser type, device information, pages viewed, and approximate location (derived from IP). This is commonly used for security, spam prevention, and site performance.

Cookies

  • We use cookies for essential site functions (like login sessions) and to remember preferences.

How we use your information

We use the information we collect to:

  • Create and manage user accounts
  • Allow you to submit content and participate in community features (like ratings)
  • Moderate content and respond to reports
  • Keep the site secure (fraud/spam prevention, abuse detection)
  • Communicate with you (e.g., account emails, password resets, admin responses)
  • Maintain and improve site performance and reliability

Where your uploaded images are stored and served

OnKoala uses third-party storage/CDN services to store and deliver uploaded media efficiently (so the site loads fast at scale). This means images you upload may be stored outside the web server that runs the main website.

Sharing your information

We don’t sell your personal information.

We may share limited information with service providers that help run the site, such as:

  • Website hosting and security providers
  • Email delivery providers (so site emails actually arrive)
  • Media storage/CDN providers (to store and serve images)
  • Spam prevention tools

These providers process data only to provide services to OnKoala.

Embedded content and third-party links

Some pages may include embedded content (for example, YouTube videos). Embedded content behaves as if you visited the third-party site directly, and those sites may collect data according to their own policies.

Password resets

If you request a password reset, your IP address may be included in the reset email as a security measure.

How long we keep your information

  • Account data: kept while your account remains active (unless you request deletion, subject to legal/security needs).
  • User submissions: typically kept as long as the post remains published, so the gallery remains consistent.
  • Security logs and moderation records: kept as needed for safety, abuse prevention, and site integrity.

Your rights and choices

Depending on your location and applicable laws, you may have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your personal data
  • Request deletion of your account

Children’s privacy

OnKoala is intended for a general audience. If you believe a child has provided personal information without appropriate consent, contact us and we will review and take appropriate steps.

Last updated: [15 January 2026]

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